Well, here’s a little oddity that Excelsior Jet users should know about.
On Friday, I decided to upgrade my MacBook Pro from High Sierra (v10.13) to Mojave (v10.14). Everything went smoothly. I checked the version level and it said I was running v10.14.2.
Note: I have Excelsior Jet 15.3 Professional installed on my MacBook Pro.
I played around with a bunch of stuff and tested my applications, life was good. When I started Excelsior Jet’s Control Panel (or Jet Pack II), the window showed it was loading (progress bar) but locked up when it went to display the main screen and would never complete (transparent/ghost window frame). I killed it and try again (and again) – always the same results, a locked application.
On the bright-side, at least the non-GUI versions of Excelsior Jet’s Control Panel and Jet Pack II worked.
After a whole lot of swearing, I sent Excelsior Jet’s support an email but of course it was late Friday afternoon, so you know what that means – talk to you on Monday. 🙁
On Sunday, I was fooling around with my MacBook Pro and when I was in the App Store, it said there were updates, so I applied them. My MacBook Pro was upgraded to v10.14.5. After it was rebooted, both Jet Control Panel and Jet Pack worked perfectly. I was a happy camper! 🙂
First off, what the hell is Apple doing? On Friday, why did it only upgrade my MacBook Pro to v10.14.2 if v10.14.5 was already available? Dumb, really dumb.
Secondly, what screw-up did Apple do to the OS such that it would cause issues with an application which they clearly fixed in either v10.14.3 or v10.14.4 or v10.14.5.
Early Monday morning, I received an email from Excelsior Jet support. The email contained a hotfix #4 for Excelsior Jet 15.3 and instructions for installing it. I said I was good to go and would wait for the maintenance release. In a follow up email, they said to apply either the hotfix or maintenance before distributing my application(s) because other users might be running macOS v10.14.2.
So, this is an FYI to Excelsior Jet users. Be forewarned.
Regards,
Roger Lacroix
Capitalware Inc.